Frequently Asked Questions

What type of payment do you accept?

We gladly accept Visa and Mastercard with the support and security of PayPal.

What is your return policy?

If you’re not completely satisfied with your purchase, return it at anytime within 30 days. Please note, we don’t accept returns due to ordinary wear and tear or damage caused by improper use or accidents.

Where do your products ship from?

All of our products will ship from our headquarters in Everett, Washington.

Do you ship outside of the United States?

Although we know adventures happen all over the world, we currently only ship within the United States. Shipments are via UPS and processes as quickly as possible. Purchases that qualify for free shipping are shipped via standard ground delivery. Any shipping or handling charges may or may not reflect actual costs. Any shipping times shown on the Sites are estimates only – actual delivery dates may vary